Privacy Policy

1. What this policy covers

This Privacy Policy explains how FuelConnected, Inc. (“FuelConnected,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use our website, marketplace, and supplier operating system. It also describes your choices regarding the information we collect.

2. Information we collect

We collect information you provide directly, such as your name, company name, email address, phone number, billing information, job details, and messages you send through the platform.

We also collect information automatically, including device and browser data, IP address, and usage data, through cookies and similar technologies.

3. How we use your information

We use your information to operate the FuelConnected marketplace, match fuel buyers with suppliers, process payments, send service and marketing communications, improve our products, and respond to support requests.

4. Email notifications

FuelConnected sends notifications by email only. You may receive an email when a job is posted in your coverage area, when a bid is awarded, or when account activity requires your attention.

You can unsubscribe from marketing email at any time using the link in any message, or adjust your notification preferences in your account settings.

We do not share, sell, or rent your contact information to third parties for their own marketing purposes.

5. How we share information

We share information only as needed to operate the platform: with other users when required to complete a transaction (for example, releasing contact details to an awarded supplier), with payment processors to bill for lead fees and subscriptions, with our email provider to deliver notifications, and with service providers who help us host and secure the platform.

We do not sell personal information. We may share information when required by law or to protect our rights and users’ safety.

6. Data retention and security

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

We use commercially reasonable security measures to protect your data, but no method of transmission over the internet or electronic storage is completely secure.

7. Your choices

You can update your account information and change your notification preferences in your account settings. You may also contact us to request access to, correction of, or deletion of your personal information, subject to legal and business requirements.

8. Changes to this policy

We may update this Privacy Policy as the platform changes. We will post the revised version with a new effective date, and continued use after the update means you accept the revised policy.

9. Contact us

If you have questions about this Privacy Policy or how we handle your data, please contact us through the interest form on our site or by email at the address listed on your account communications.